Join us on social media to tell us what you think with comments, photos and videos. We can also provide help with our products and servicing.
Is the content your own?
If the content is not your own, you'll need permission from the owner before posting it. We ask that you do your part and comply with these rules for posts, communications and general behaviour on our pages.
When will we delete posts?
While we appreciate all types of feedback, we reserve the right to delete posts that we decide are off-topic or otherwise inappropriate.
This includes posts that contain the following:
- Defamatory, obscene, offensive or violent language and / or images
- Trolling, spamming, fraudulent or deliberately misleading posts
- Repetitive or continuous posts, including complaints that have already been responded to by us
- Attacks on specific groups or any comments meant to harass, threaten or abuse an individual
- Hateful or discriminatory comments regarding race, ethnicity, religion, gender, disability, sexual orientation or political beliefs
- Links or comments containing sexually explicit content material
- Websites or files containing viruses that could damage the operation of other people’s computers or mobile devices
- Commercial solicitations
- Unreasonable or inappropriate disclosure of someone else's personal information
- An infringement of another party’s intellectual property rights.
We also reserve the right to remove or block users at our discretion if a user fails to comply with the above rules.
Customer Enquiries
To protect you privacy, we won't discuss in detail your service or claim enquiry in public pages.
For customer service enquiries call 133 233, 8am–8pm (AWST), 7 days.
For claims enquires contact us by private message or call 133 233 24/7.
Our team will regularly monitor and moderate our social media pages between 9am–5pm, Monday to Sunday.
When a response is needed, we'll aim to respond to your comments on this page within 24 hours, Monday to Friday.
Don't share your personal information
Remember that posting on public pages means anyone can see your information, so you should only share information you are happy for the general public to see. Please don't share personal information on this page such as your phone number, email address, policy or claim information.
Your content and our content
Although we aim to ensure that any instructions, suggestions or recommendations we post are safe to implement, we accept no responsibility for any loss, damage or personal injury that may be suffered or sustained as a result of, in connection with or arising from them.
Your rights
In addition to the rights you grant to Facebook, you also grant SGIO Insurance and its related bodies corporate the right to use and/or distribute any content posted by you in any manner or media without any legal or monetary obligation to you.
The content posted by users does not necessarily reflect the views or opinions of SGIO Insurance and/or Insurance Australia Group (IAG), and SGIO Insurance and/or IAG do not confirm the accuracy of such content. You agree to hold SGIO Insurance and IAG harmless from any liability and/or damages resulting from your participation on our social media pages, or any claim arising from any material that you post on our social media pages.
Thanks for joining us on social media!
House rules for social media
Join us on social media to tell us what you think with comments, photos and videos. We can also provide help with our products and servicing.
Is the content your own?
If the content is not your own, you'll need permission from the owner before posting it. We ask that you do your part and comply with these rules for posts, communications and general behaviour on our pages.
When will we delete posts?
While we appreciate all types of feedback, we reserve the right to delete posts that we decide are off-topic or otherwise inappropriate.
This includes posts that contain the following:
We also reserve the right to remove or block users at our discretion if a user fails to comply with the above rules.
Customer Enquiries
To protect you privacy, we won't discuss in detail your service or claim enquiry in public pages.
For customer service enquiries call 133 233, 8am–8pm (AWST), 7 days.
For claims enquires contact us by private message or call 133 233 24/7.
Our team will regularly monitor and moderate our social media pages between 9am–5pm, Monday to Sunday.
When a response is needed, we'll aim to respond to your comments on this page within 24 hours, Monday to Friday.
Don't share your personal information
Remember that posting on public pages means anyone can see your information, so you should only share information you are happy for the general public to see. Please don't share personal information on this page such as your phone number, email address, policy or claim information.
Your content and our content
Although we aim to ensure that any instructions, suggestions or recommendations we post are safe to implement, we accept no responsibility for any loss, damage or personal injury that may be suffered or sustained as a result of, in connection with or arising from them.
Your rights
In addition to the rights you grant to Facebook, you also grant SGIO Insurance and its related bodies corporate the right to use and/or distribute any content posted by you in any manner or media without any legal or monetary obligation to you.
The content posted by users does not necessarily reflect the views or opinions of SGIO Insurance and/or Insurance Australia Group (IAG), and SGIO Insurance and/or IAG do not confirm the accuracy of such content. You agree to hold SGIO Insurance and IAG harmless from any liability and/or damages resulting from your participation on our social media pages, or any claim arising from any material that you post on our social media pages.
Thanks for joining us on social media!
Competitions / Games of skill
We (Insurance Australia Limited trading as SGIO Insurance ABN 11 000 016 722) may from time to time run games or competitions (“Competitions”) through an unpublished Facebook post or through a timeline post on our Facebook page at facebook.com.au/sgioinsurance. If we run a Competition that directs you to these Rules as the rules of participation, the following rules apply:
a. Using and disclosing your personal information for the purposes of conducting the Competition, redeeming a prize and any other matter connected to or incidental to the Competition; and,
b. Using your name, likeness, image and/or voice (including photograph, film, and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting the Competition and for any other purpose at our sole discretion.
SGIO $500 Weekend Getaway
Additional Conditions of Entry for the SGIO $500 Weekend Getaway Competition
Covering Entries between (Entry Period)
Entry Judging Date
Winner(s)
Prize
Prize Value
12:01am on Tuesday 16 August 2016 and 11:59pm on Thursday 18 August 2016
Tuesday 23 August 2016
The most creative Entry, as determined in our sole discretion
1 x $500 VISA Gift Card
$500
12:01am on Monday 22 August 2016 and 11:59pm on Thursday 25 August 2016
Tuesday 30 August 2016
The most creative Entry, as determined in our sole discretion
1 x $500 VISA Gift Card
$500
12:01am on Monday 29 August 2016 and 11:59pm on Thursday 1 September 2016
Tuesday 6 September 2016
The most creative Entry, as determined in our sole discretion
1 x $500 VISA Gift Card
$500
12:01am on Monday 5 September 2016 and 11:59pm on Thursday 8 September 2016
Tuesday 13 September 2016
The most creative Entry, as determined in our sole discretion
1 x $500 VISA Gift Card
$500