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If you’d like more information about your refund, we’re here to answer your questions.

If we've asked you to provide payment details to process your refund, you can do this immediately by clicking on the clock icon below.

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Provide your payment details to process your refund quickly.

To process your refund you can provide your details here.

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Chat to us online

Talk to us on web chat

Our specialist team are here to help from 5:30am–5pm, Mon-Fri.

Send us a message on Facebook Messenger

Our specialist team are here to help from 5:30am–5pm, Mon-Fri. You can still send us a Facebook message outside these hours, and we’ll get back to you as soon as we can.

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Email or call us

Email

Send your questions to sgiocustomerrefunds@sgio.com.au and we’ll get back to you within two business days.

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Phone

We’re available over the phone from 5:30am–5pm, Mon-Fri.

Call 1300 064 698