Phone us

Phone contacts

General enquiries
133 233
7am–7pm, 7 days
Hearing impaired services

Renewals and payments
133 233
24 hours, 7 days

Calling from overseas?
+61 8 6188 4228

Business Insurance

Sales, services and claims
132 818
6am–5pm, Mon–Fri

Car, Motorcycle, Home and Landlord Insurance

Sales and services
133 233
7am–7pm, 7 days

Caravan and Trailer & Boat Insurance

Sales and services
133 233
7am–7pm, 7 days

Vintage, Veteran and Classic Vehicle Insurance

Sales and services
1800 646 605
7am–5pm, Mon–Fri
7am–1pm, Sat–Sun

Home and Business Alarms

Monitoring
132 553
24 hours, 7 days

Sales and services
132 553
7am–3pm, Mon–Fri
7am–9am, Sat

Travel Insurance

Sales and services
1300 305 790
8am–8pm, Mon–Fri
8am–4pm, Sat–Sun

Claims contacts

New claims
133 233
24 hours, 7 days
Our claims process

Business insurance claims
132 818
8:30am–5pm, Mon–Fri

 If your policy starts with MOT, call 133 233

Existing claims
133 233
 8:30am–5pm, Mon–Fri

Not in Australia?
+61 8 6188 4228

Help and support contacts

Helpline
132 900
24 hours, 7 days

Report insurance fraud
Phone: 1800 237 283
Fax: (02) 9292 2349
Report insurance fraud online