COVID-19 (coronavirus)
Read important information about your travel insurance, and see if you're eligible for a refund
Learn moreHow to claim
Call us
- Australia 1300 135 640, 5am–4pm, Mon–Fri and 7am–12pm, Sat–Sun
- New Zealand 0800 033 533
- UK 0800 656 9946
- USA & Canada 1855 812 4898
Complete and post your Claim Form
Send your completed claim form to:
SGIO Travel Insurance
c/o Cover-More Claims Department
Private Bag 913, North Sydney NSW 2059
From all other countries or if you are experiencing difficulties from one of the numbers above, call +61 (02) 8907 5584 5am–4pm, Mon–Fri and 7am–12pm, Sat–Sun.
Emergency assistance
SGIO Travel Insurance provides a 24 hour worldwide Emergency Assistance hotline for you to call should you experience any difficulties on your trip.
Contact emergency assistance
Please call Australia direct and toll-free from:
- New Zealand 0800 033 533
- UK 0800 656 9946
- USA & Canada 1855 812 4898
Please note: Charges may apply if you're calling from a pay phone or mobile phone.
From all other countries or if you are experiencing difficulties with one of the numbers above, call +61 (02) 8907 5584 from anywhere in the world to speak to a highly trained, multi-lingual consultant.
