Read important information about your travel insurance, and see if you're eligible for a refundLearn more
How to claim
Complete and post your Claim Form
Send your completed claim form to:
SGIO Travel Insurance
c/o Cover-More Claims Department
Private Bag 913, North Sydney NSW 2059
From all other countries or if you are experiencing difficulties from one of the numbers above, call +61 (02) 8907 5584 6am–5pm, Mon–Fri and 8am–1pm, Sat–Sun.
SGIO Travel Insurance provides a 24 hour worldwide Emergency Assistance hotline for you to call should you experience any difficulties on your trip.
Contact emergency assistance
Please call Australia direct and toll-free from:
Please note: Charges may apply if you're calling from a pay phone or mobile phone.
From all other countries or if you are experiencing difficulties with one of the numbers above, call +61 (02) 8907 5584 from anywhere in the world to speak to a highly trained, multi-lingual consultant.