Our values & culture

Imagine the possibilities

While IAG’s businesses operate in different markets, under different brands, serving different customers, we have many similarities. We are experts in risk and share a common purpose to help make our communities safer and more resilient.

By recognising our similarities and making the most of being part of the IAG family, we’ll take another step towards achieving our ambition to be the world’s most respected group of general insurance companies.

Collectively we number more than 15,000 people. Imagine the possibilities when we all work together towards a common goal.

We can achieve great things every day

Our values are the foundation of what we stand for as an organisation. Knowing what we stand for and being clear about what we expect from our people help us achieve great things every day.

At IAG, we value:

  • Performance
  • Integrity
  • Respect
  • A considered sense of urgency

Those who choose to work at IAG will:

  • Have honest conversations
  • Take unconditional responsibility
  • Coach and mentor for success
  • Have strong relationships

Imagine the opportunities

Having a consistent employment experience enables better career and development opportunities for our people.

We will differentiate ourselves from other employers by committing to invest in:

Who we are

  • Commitment to grow and develop all of our people

“I have had so many opportunities in my time here. I have broadened my experience by working on different projects across the business.”

  • An encouraging and supportive culture

“There is a sense of belonging and community feel in our team. We celebrate our wins and always strive to do our best.”

  • Market leading career and development opportunities in line with your personal and career aspirations

“I know I am on the right career path with the right support to help me get to where I want to be.”